Enhance your efficiency and customer service with Issuer Direct’s Investor Hotline
Issuer Directs’ Investor Hotline platform is a seamless extension of your investor relations efforts. Our fully customized platform allows you to fulfill requests for financial documents from shareholders and prospective investors. You will also have the option to deliver vital FAQ based information and filter the respondents to provide you with actionable introductions. By allowing our systems to accomplish this, your IR team will be able to focus their time on other critical tasks.
Your customized Investor Hotline should extend the message of your Chief Executive Officer and Board, delivering the right information at the right time. Our platform allows you to control the way our system operates for you. You can choose from either an automated system or a LIVE specialist. Each program is customizable and adaptive to your organization. This will allow your investors and potential investors full access to your company information at all times.
Creating and maintaining an Investor Hotline can be cumbersome and difficult to track. Our proprietary network will capture vital shareholder information, including their preferred method of contact, confirmation if they are a shareholder or not and why they called or submitted a request. Our trained compliance team works with you to customize a program that completely fits your needs.
Issuer Direct manages hundreds of Investor Hotline programs for NYSE, NASDAQ, LSE and OTC listed companies.
Our Investor Hotline includes the following:
- Toll free number for inbound requests.
- LIVE or automated answering system.
- Plugins to your corporate website, to drive online material delivery.
- Integrated into the Issuer Direct Disclosure Management System
- Social plugins options.
- Email communication.
- CRM import functions.
- Material request (investor kits, annual report, etc.)
- Integration into the Order Annual Report Service.